Platinum Lifts Customer Testimonials
Dear Platinum Lifts, On behalf of our customers, staff, volunteers and Council of Management I want to thank you for installing our new lift at the Plough Arts Centre. The speedy turnaround of this entire project, from our first telephone conversation on 20 Dec 2016, to the lift being ordered, built, delivered and installed on 20 Feb 2017, has been extremely impressive. We have all been delighted with your customer service, efficient communication, friendly engineers and attention to detail from start to finish. There were very few issues encountered and any minor glitches were resolved quickly and effectively. We were also fortunate that our local Builder Nigel Lewis-Carpenter was able to work long and hard to make sure the shaft was prepared to suit your detailed specifications and to make good after the installation was complete. The lift was ‘launched’ on Fri 3 March when representatives of the funders had a photograph taken in the lift with the comedian Shappi Khorsandi who was performing at The Plough that night. Customers are thrilled to have the lift back in use and we have already had enquiries from the local Memory Café who want to return to The Plough for their regular meetings now that the gallery is accessible. Please pass on our thanks to all at Platinum Lifts and feel free to use any quotes from this letter in your promotional material. (We were first attracted to your company after reading such customer comments on your website.) Thanks also for becoming Plough Business Supporters. Your support has been acknowledged on the lift. We appreciate it and hope you will wish to continue with this in future years. With thanks, Richard
Richard Wolfenden-Brown Director Cc Plough Council of Management, Nigel L-C, Plough staff - March 2017
...Once again thank you for all the help and advice and we are very pleased with the finished lift...
Adrian & Barbara Perrot - June 2016
Rob, just a short note to you and your team to say thank you for the painless and very successful installation of our new lift. The installation team were very efficient and clean, and the after sales service has been superb. -- Regards Mike Sweeney, Shagrock House, Torquay
Mike Sweeney, Shagrock House, Torquay - November 2015
Platinum Lifts installed a new 4 person lift in one of our blocks of flats in Clifton Bristol. The lift was expertly installed and is now a great asset to the five floor building. Everything went as was stated and on time. I have no hesitation in recommending this company and would definitely use them again.
E E PACKER, Landlord / owner, Tyndall's Mansions - February 2015
Platinum Lifts installed a lift in our home in 2015. We are delighted with it. The lift is full size, looks very modern and smart. The installation was carried out very efficiently with a dedicated team working on it. They co-ordinated with our builders and the project was completed on schedule. We would certainly recommend the company to others interested in having a lift installed
Life Peer, House of Lords (Home owner) - February 2015
I would be more than happy to recommend Platinum lifts. The engineers were at all times professional in their attitude and work ethic
Marc Coletti, Facilities Co-Ordinator, Unum - January 2015
Due to residing in a 5 storey block of flats with the need for a brand new lift to be installed meant the need for a company that could work well with us and cause the minimum amount of disruption to residents, as well as providing a top class service and competitive pricing. It was preferable to have a local firm so a simple search on the web resulted in finding Platinum Lifts. Platinum Lifts met our needs in every way by being flexible and understanding, offering advice as to what would work best for us as well as being competitive on the price. They helped to answer questions and queries at any time of the day or evening with no fuss. Juggling several conversations between the managing agents as well as myself as Director of the RTM Company (and resident at the building) was no hassle to them and the ultimate goal always seemed to be providing good customer service and keeping the customer happy. We are extremely pleased with the results and would recommend their services.
Sam Bennett, Deanna Court - February 2014
Please be advised that Platinum Lifts recently supplied & installed a passenger lift for one of our projects in Aztec West - Bristol. The works were completed under a JCT contract with our clients whom had arranged for an independent Mechanical Lift engineer (working for Promode Consultancy) to verify that the works were completed satisfactorily , all works were completed on time with some minor snagging items which were dealt with in a timely manner. As and when future projects require new lifts etc we would have no hesitation in Platinum Lifts to quote.
Mark Hardy, Project Manager, Adex Interiors Ltd - January 2014
Platinum Lifts were engaged to remove the old lift and associated controls and to install and commission a new lift and control system. All the work was done to time and budget, while the Platinum Lifts engineers demonstrated punctuality and professionalism at all times. We were particularly impressed with the consistently high levels of communication throughout and advice in maintaining a safe environment during the installation. The lift system itself has worked flawlessly for several months now and is such an improvement over the old one, in terms of functionality, but also cosmetically. We have no hesitation is commending Platinum Lifts for efficient service and an excellent product.
Craig Stacey, Managing Trustee of Headley Park Church - January 2014
After getting quotes from a number of companies and doing a site visit at a major local furniture store and a local church, we were convinced by the quality and design of the product offered by Platinum Lifts. Since its installation in August 2014 we have not been disappointed with our decision and nor have the many grateful local people who now use it on a regular basis.
Chris Essex, Saltford Community Association - January 2014
Platinum lifts refurbished the lifts at one of our flagship Bristol sites and offered swift and knowledgeable service to bring two struggling lifts back to their former glory. They're continuing to work with us to provided scheduled maintenance for these lifts as well as reactive cover. Without having to ask the scheduled visits are always arranged to avoid our busiest times, it is always a pleasure to work with contractors who go out of their way to understand your business need and how they impact upon the operation as a whole.
Sam White, Maintenance Manager, Loungers Ltd - January 2014
Platinum Lifts installed a 4 person lift for us at a large new build, private house in Dorset. The service they provided was very professional, and the work exemplary. We have no hesitation in recommending this Company.
David Adami - Daramco - January 2012
We have had a passenger lift service and repair contract with Platinum Lifts for 4 years now and I would sincerely like to thank them for the excellent service we have received during this time. Regular servicing of our lift is a really important part of our business as we are located on the first floor of a 2 storey office block. As a provider of serviced office space we currently have 30 companies based here and we have a very important duty of care to our tenants and visitors with regard to Health and Safety and welfare. Platinum Lifts have always provided faultless service to Somer Valley and every engineer that has attended has been extremely knowledgeable, polite and courteous as well as being more than helpful with advice and recommendations. Thanks a lot guys, it's rare to find contractors like Platinum Lifts and we look forward to working with you for many years to come
Kate Shakespeare, Centre Manager, Somer Valley Enterprise Park - January 2011